Terms & Conditions

Last updated: March 2025

By purchasing or using a GapYearSIM eSIM plan, you agree to the following terms. Please read them carefully.

1. Service Activation and Usage

• Commencement: Your service begins the moment your SIM or eSIM is activated.
• Personal Use Only: These lines are provided for your personal, fair, and reasonable use.
• Prohibited Commercial Use: You may not use the service for telemarketing, mass-messaging (spam), automated surveys, or any other commercial or political activity.
• Device Restrictions: SIM cards must be used in standard mobile phones only; usage in routers, modems, servers, or "dongles" is strictly prohibited.
• Illegal Content: You are prohibited from using the service to transmit threatening, libelous, or illegal material.

2. International Roaming Warning

• Advised Usage: To avoid extreme costs, we strongly advise customers not to leave the country while their line is active.
• Deactivate Before Departure: You must deactivate your service before leaving the country.
• Roaming Charges: If you leave the country without deactivating, you will be liable for all international roaming charges, including data, incoming/outgoing calls, and SMS.
• Delayed Billing: Be aware that roaming charges from foreign networks may appear on your account up to 60 days after the usage occurred.

3. Billing and VAT

• VAT Policy: GapYearSIM covers all VAT costs for our customers; the price quoted for your plan is the total amount you will pay.
• Third-Party Charges: You remain responsible for any "Premium" content, apps, or services charged to your mobile line.

4. Cancellation and No-Refund Policy

• End-of-Month Termination: If you cancel your service, your line will remain active and functional until the final day of the current billing month.
• No Refunds: Once a month of service has been paid for, it is non-refundable.
• Third-Party Constraints: As we work with third-party providers, we cannot offer pro-rated or "relative portion" refunds for unused days within a billing cycle.

5. Security and Liability

• Loss or Theft: If your SIM or eSIM is lost or stolen, you must notify GapYearSIM immediately; you are liable for all usage charges until the moment you report the loss.
• Data Protection: We are not responsible for any contacts, photos, or data stored on your SIM or device; maintaining backups is your sole responsibility.
• Liability Cap: The total liability of GapYearSIM for any claim is limited to the amount paid for services in the six months prior to the event.

6. Eligibility

GapYearSIM plans are intended for individuals on gap year programs in Israel. You must have an eSIM-compatible device to use our service. Compatibility can be checked using the IMEI checker on our website.

7. Data & Privacy

We collect only the information necessary to provide and support your service, including your name, email, device IMEI, and payment details. We do not sell your personal information to third parties. IMEI checks performed on our website are not stored.

8. Changes to Terms

We may update these terms from time to time. Continued use of our service after changes are posted constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, please reach us via the contact page.